The practice closes on several afternoons a year for staff and GP learning and training. Calls are dealt with by qualified doctors and staff at the Out of Hours Service.
Topics covered are diverse; they include reviewing complaints and significant events; basic life support training, confidentiality and consent, fire warden training, adult and child safeguarding, conflict resolution and equality and diversity.
The time is also used for the practice team to discuss processes within the practice and any day to day practicalities which have an impact on how we deliver our services.
Feedback is always welcome.