Ordering a Repeat Prescription
Order your repeat prescription online at a time that suits you.
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Problems ordering your prescription online?
Use the Patient Access Support Centre before you call us.
Wateringbury Surgery can only dispense medicines to those patients who live further than one mile from a chemist. Please allow 4 working days for your prescription to be processed. Request for prescriptions can be ordered via
The dispensary is open:
- Monday, Tuesday, Wednesday, Thursday, Friday
- 8.00 am – 6.00 pm
The Dispensary will be closed from 1.00 pm to 2.00 pm for the collection of medication.
Please allow 4 working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
In certain circumstances it may be appropriate to prescribe your medication as an NHS script, but the prescribing policy that is applied to all our NHS prescriptions complies with guidance from the West Kent Clinical Commissioning Group and will be followed. This is because the prescribing doctor takes responsibility for monitoring your treatment.
If your consultant prescribes a medication that falls outside a licensed indication or is outside the local recommendations on prescribing, your consultant will need to provide you with a private prescription, which you will be able to take to any community pharmacy for dispensing. You will have to pay a charge for the drugs on this prescription even if you are normally exempt.
Please be aware that two working-days notice is needed for the practice to process NHS prescriptions.
Thank you for your cooperation.
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